CAN I CANCEL OR EDIT MY ORDER?
You can cancel your order up until you recieve an email from us confirming your order has been dispatched, once your order has been dispatched unfortunately we cannot process your cancellation. If you wish to edit your order (size, colour, etc.) get in contact with us as soon as possible after placing your order to ensure the order is not dispatched via our courier.
DO YOU SELL ONLINE VOUCHERS?
Yes we do! Our online vouchers are a great way to take advantage of offers we run on limited stock numbers from time to time. You can purchase a voucher for use in our online store by clicking here.
Please be aware an online voucher is only for use in our online store and is not redeemable in any of our stores in Tralee.
WHAT ARE DELIVERY OPTIONS/COSTS?
All items are sent via An Post so in normal times we would expect your purchase to be with you within 2 to 3 days of dispatch from our shop, however these have not been normal times so maybe give it an extra day or so. All orders dispatch within 3 to 5 working days or sooner if possible.
We will email you to confirm when your item has been dispatched. All purchases within Ireland over €100 is free delivery!! Any purchases under €100 within Ireland is charged at €6 per item. You can also pay and request collection at our store, just select "collect in store" during checkout at time of purchase.
Email us at firstname.lastname@example.org
WHAT IS YOUR RETURN POLICY?
Any item can be returned within 14 days of original purchase, return delivery cost is covered by the customer, Once confirmed that the item is in original condition refund will be made to payment method used at time of purchase within in 14 days.
5 Lower Castle Street
WHAT ARE THE PAYMENT OPTIONS?
We accept credit/debit card payment or PayPal whichever suits you best.
If you are collecting in store you can also pay by cash when you come to collect your item if you prefer, Instead of checking out your item just send us an email to reserve your item for collection instore.
Email us at email@example.com
DO YOU SELL GIFT CARDS?
Yes we do! You can purchase a gift card in our online store and we will send it out to you at no delivery cost or if you prefer we send it directly to another recipient just email us when you purchase and we will send it to them with whatever note you wish us to add to the card, We can also email the gift card if you wish, again just get in touch at the time of purchase and we will look after you.
SHOP OPENING HOURS
MONDAY - SATURDAY: 09:00 - 18:00
SUNDAY: 12:00 - 17:30
NEED MORE INFO?
Get in touch, we'd love to hear from you. You can connect with us directly with any of the buttons below.